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Privacy Policy

The data collected / What information do we collect?

We collect the following data:

  • Your personal details (e-mail address, name) entered when sending a message from the "Contact and reservation" page.

The private data collected allows us to:

  • Answer all your questions relating to a reservation or other requests for information.

  • The data collected is only used to contact you about your reservation or any other questions.

The anonymous data collected during browsing, subject to your agreement, is intended to measure audiences and browsing behavior on our site.

Data retention

Our website is hosted on the platform. provides us with the online platform that allows us to provide you with information about our property and allows you to get in touch with us. Your data may be stored through's general data storage, databases and applications. They store your data on secure servers behind a firewall.

For more information, you can also read the Wix Terms of Service or privacy policy

Security measures

We make every effort to protect your personal data. Employees of Château d'Alteville are committed to the utmost confidentiality in this respect. However, we do not control the risks related to the operation of the Internet and draw your attention to the existence of possible risks in terms of occasional loss of data or breach of data confidentiality passing through this network. The information offered on the site may be interrupted for cases of force majeure or beyond our control or facts beyond the responsibility of the Château d'Alteville.

Personal data policy relating to minors

The site does not target minors as a public. However, access to the site is not reserved for adults because it does not present any content prohibited to minors under 18 years of age.

Update of the Personal Data Policy

We may modify the Personal Data Policy. If we wish to use your personal data in a manner different from that stipulated in the Personal Data Policy at the time of collection, users will be notified of the changes in a visible manner on the site. Due to changes that may occur in the Personal Data Policy, we suggest you to regularly visit the "Privacy Policy" section.

Questions / Contact

For any questions or comments relating to the privacy policy or the way in which we collect and use data concerning you, you can send an e-mail to the following address:

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